I hear this way too often “I had a bad experience with a team member/VA and now I’m afraid to hire someone else”.

And the majority of the time it’s because the CEO doesn’t have the right systems/processes in place BEFORE they bring a team member on.

I see this happen all the time –

• They post in a crowded FB group saying they need a VA for X hours/month

• They get overwhelmed with the number of responses that come through

• They interview maybe 2-3 people

• They hire someone quickly

• They don’t have an onboarding plan and start to throw tasks at that new team member

• The CEO doesn’t respond to questions because they’re “too busy”

• The team member gets confused, overwhelmed & doesn’t feel appreciated

• The team member starts to look for other work

…and the cycle repeats.

If you’re bringing people on to support you, YOU need to support them first.

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